Search Results for don wheeler

Videos by Skip Steward That Explain Routine Variation and Rules for Finding “Signals”

You might remember the podcasts that I did with my friend Skip Steward, the Chief Improvement Officer at Baptist Memorial Health Care in Tennessee (links below).

Skip recently created some excellent videos that explain the basics of "Process Behavior Charts," a method that I explore in my book Measures of Success: React Less, Lead Better, Improve More.

See those videos below the podcast links.

How Process Behavior Charts Explain Baseball Home Run Outliers

Swinging a baseball bat at dusk against a stadium background with a Lean Blog logo.

If you're not a baseball fan, I apologize for a second baseball-themed post this week. Baseball has a lot of historical time-series data to work with and analyze. If you're not interested in "Process Behavior Charts" or similar methods, I guess I will apologize for this post again too. Next, I'll be apologizing for apologizing.

But, I am at Dr. Wheeler's four-day workshop on "Understanding Statistical Process Control" as I blogged about on Monday.

It's great to learn from Dr. Wheeler in person and I'll be sharing reflections on the class in a later post (and I'm posting a few things on LinkedIn along the way).

In Chapter 1 of Understanding Variation, Dr. Wheeler points out how charts or graphs are far superior to tables or lists of numbers. He uses a baseball example:

My Article for the LEI “Lean Post”: React Less and Improve More…

It's been a while since I've contributed something to the Lean Enterprise Institute's online publication, The Lean Post (see past articles).

Today, they're allowing me to introduce some ideas from my book Measures of Success. Many "Lean thinkers" just haven't been exposed to these ideas. Many haven't read Deming or Wheeler... it's not their fault for not knowing of Process Behavior Charts and methods like this.

But, I hope this post helps people see that "bowling charts" and "red/green" analysis are not the only way (or the best way) to look at metrics.

My article:

"React Less and Improve More by Using SPC More Effectively"

When Hospital Rankings Punish Luck Instead of Performance

I'll be teaching my "Better Metrics" workshop (aka "Measures of Success," ala my book) twice in June:

Cambridge Investments - Open for Public Registration (Fairfield, Iowa) -- June 5
Lean Healthcare Transformation Summit (Chicago) -- June 13

After facilitating the Red Bead Experiment in the workshop, one other way I've found to simulate variation is an online simulation that's available, of all places, on the BBC website:

"Can chance make you a killer?"

Overreact Less, Improve More: Leadership Lessons from Statistics and Psychology

Happy and sad emoji faces on a fluctuating line graph.

Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I don’t normally attend or speak at “Lean Sigma” events, but I had an opportunity to give a new talk that touches on two of my favorite themes in recent years – the need to apply statistics and psychology to our “Lean Management” practices or Six Sigma or whatever.