Today's post points to my guest blog post for the W. Edwards Deming Institute: Reflections on Dr. Deming's Hospital Notes - What Has Changed Since 1990? Why do the same problems that Dr. Deming experienced as a patient 30 years ago still happen so often today?
This article caught my eye recently:
We Can Still Do It: Dr. Deming’s Legacy
(via LInkedIn)
In this 2015 conversation, John Dyer reflects on his career at General Electric — including attending Dr. W. Edwards Deming’s four-day seminar and a smaller follow-on course — and what happened when he took Deming’s 14 Points back to GE…
I stumbled across an article from the Inc. magazine archives from 1987, so it’s today’s “Throwback Thursday.” In 1987, I was starting high school and that was probably right about the time when my dad, an engineer for General Motors,…
I’m still reflecting on what a great conference the Society for Health Systems put on again this year. Here are some highlights from other talks… (see also my previous two posts)… if you’re curious about “Shocking Doctors” in the post…
TL;DR: The NHS backlog gets narrated one month at a time, and millions in bonus money ride on the moves. A Process Behavior Chart shows most movement is noise — and the trusts that stay on top are running structurally…
tl;dr: The “two consecutive reds” rule persists because reacting feels like leadership — but it generates wasted investigations, false success stories, and eroded trust. Process Behavior Charts tell you when variation actually means something changed. I’m writing about something that…
In this special bonus episode, Mark Graban and C.J. Kaufman preview the ASQ Cincinnati-Dayton 2025 conference and explore why quality, leadership, and psychological safety are inseparable foundations for sustainable improvement. Listen: In this special bonus episode of Lean Blog Interviews,…
Are your improvement efforts falling flat, or are you constantly chasing red dots? Are you interested in improving the way we improve? I’ve had to re-tool my Cincinnati workshop (June 17th) since my collaboration partner is now, unfortunately, unable to…
Scroll down for how to subscribe, transcript, and more My guest for Episode #525 of the Lean Blog Interviews Podcast is Christopher R. Chapman. He’s an experienced agile coach and consultant with a background in software development and agile transformation.…
Scroll down for how to subscribe, transcript, and more My guest for Episode #522 of the Lean Blog Interviews Podcast is Jacquie Maupin. She joins the podcast to discuss her upcoming workshop at the Healthcare Systems Process Improvement Conference (HSPI)…
KaiNexus uses Process Behavior Charts and Deming’s principles to separate signal from noise, helping leaders avoid reactive decisions and focus on improvements that truly matter. When I first began working with KaiNexus a long time ago, I was excited to…