Here’s the winner of the Lean Blog Challenge Contest. Congratulations to Rich, the winner of an MP3 player pre-loaded with the first 13 episodes of the Podcast. Have advice for Rich? Feel free to post your comments here. Check back…
LeanBlog Podcast Episode #9 is a discussion with David Mann, the author of the excellent book Creating A Lean Culture: Tools To Sustain Lean Conversions. In this episode, we will talk about Steelcase’s experience with their lean efforts and the…
More travel adventures… I woke up this morning and got into the shower. I was surprised that the soap and shampoo that I used Monday morning was gone (that’s waste, throwing out half used toiletries). I stepped out of the…
WOAI: San Antonio News – Woman Dies after Medical Mistake at CTRC An 81 year-old woman died tragically after she was injected with 100cc of air instead of contrast die before a CT scan. The documents also state, “Found to…
Hospitals combat errors at the ‘hand-off’ I’ve blogged before about how handoffs in a process create opportunities for errors. I wrote about a trivial situation where I got the wrong muffin and Seth Godin wrote about getting the right breakfast…
When I worked at the GM Powertrain Livonia Engine Plant in the mid-1990s, the hallway display cases held posters celebrating something called “The Livonia Philosophy.” It read, in part, like this: “through trust, communication, and respect for the individual, we…
MercuryNews.com | 11/02/2005 | Medical mistake may have killed man It is really sad when errors like this occur, it happens far too often in our hospitals. The newspaper headline used the non-blaming “medical mistake”, while I would prefer to…