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My guest for Episode #266 of the podcast is Karyn Ross (@KRCLean4Service on Twitter), co-author of the new book (with Jeff Liker): The Toyota Way to Service Excellence: Lean Transformation in Service...
Joining me for Episode #265 of the podcast is Bernita Beikmann, AIA, EDAC, LSSBB, a Principal and Director of Lean Strategy at HKS, an international architecture firm. Bernita is originally...
My guest for Episode #264 is a friend from here in the Dallas / Fort Worth area, Tyrone Butler. He is LSS Managing Partner at his company, Butler Active Business Solutions LLC. He has a...
Joining me for Episode #263 is another returning guest, Pascal Dennis (@AuthorPascal on Twitter). He was previously a guest on Episodes #96 and #239, talking about two of his previous books (see...
Does jargon–or Japanese terms like ‘Hoshin Kanri'–get in the way of clear communication in your organization? It reminds me of the classic Saturday Night Live ‘Celebrity...
Karen Martin is one of those people I've been lucky to know and learn from for a long time. She's...
KaiNexus recently hosted a webinar I was especially looking forward to: “Unlock the Power of...
When organizations struggle to sustain Lean transformation, people often look first at tools...
Recently, I had the pleasure of moderating a webinar titled “Driving a Culture of Transforming...
TL;DR: Lean tools don't fail because people resist change–they fail because people don't feel...
One of the most powerful elements of continuous improvement is the ability to learn from each other...
I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus...
TL;DR: Psychological safety isn't optional for continuous improvement. This KaiNexus webinar...
I'm happy to be hosting and moderating this webinar that will be presented by Brent Loescher, a...
I'm happy to be hosting and moderating this webinar that will be presented by Melissa Sherman, a...
Psychological safety is often described as “feeling safe to speak up.” In Lean...
Are you looking to transform your business strategy into actionable results? Join us for our...
Gov 2.0 Summit 09: Eric Ries, “Lean Startups: Doing More with Less” I was tipped off a...
I really enjoyed this PBS interview with with Dr. Jim Yong Kim, formerly of Harvard Medical School...
I'm a big Mike Judge fan, dating back to “Office Space” (OK, and back to Beavis and...
