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People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an actual professional fire fighter, Tom Bouthillet, who serves as Fire Captain /...
Joining me for episode #277 of the podcast is Kay Kendall (@KayAKendall), co-author (with Glenn Bodinson) of the excellent book Leading the Malcolm Baldrige Way: How World-Class Leaders...
My guest for Episode #276 is a Lean consultant (although he might not prefer that term) and an author, A J (Andy) Sheppard. Andy is the author of The Incredible Transformation of Gregory Todd: A Novel...
My guest Katie Anderson, previously a guest for Episode #233, is back again talking about lessons learned and reflections from her 18 months living in Japan. And check out a contest to win a copy of...
I'm thrilled to announce that I'll be presenting a 90-minute “intensive” session at the 2025 Health Systems Process Improvement (HSPI) conference, organized by the Society for Health...
Karen Martin is one of those people I've been lucky to know and learn from for a long time. She's...
KaiNexus recently hosted a webinar I was especially looking forward to: “Unlock the Power of...
When organizations struggle to sustain Lean transformation, people often look first at tools...
Recently, I had the pleasure of moderating a webinar titled “Driving a Culture of Transforming...
TL;DR: Lean tools don't fail because people resist change–they fail because people don't feel...
One of the most powerful elements of continuous improvement is the ability to learn from each other...
I'm excited to be presenting this webinar on February 12th at 1 pm ET as part of the KaiNexus...
TL;DR: Psychological safety isn't optional for continuous improvement. This KaiNexus webinar...
I'm happy to be hosting and moderating this webinar that will be presented by Brent Loescher, a...
I'm happy to be hosting and moderating this webinar that will be presented by Melissa Sherman, a...
Psychological safety is often described as “feeling safe to speak up.” In Lean...
Are you looking to transform your business strategy into actionable results? Join us for our...
One of my goals for the next few weeks is to catch up on blogging about some great speakers I've...
Episode #9 is a new video discussion with Dr. Bahri, the “World's First Lean Dentist”...
On Twitter last week, Tom Peters wrote: This is the wrong premise – it's not that doctors (and...
