Reader Question: GM and Lean Mark Graban Apr 23, 2008 7 Blog From Devin, a graduate student, posted with his permission: "I'm an operations management student who is writing a…
Lean-icopia of Toyota Articles Mark Graban Nov 20, 2006 0 Here's a flock of articles about the new Toyota San Antonio plant that opened last week:Off to an aggressive start…
Episode #8: “Lean Gin” and “Chummy Lean Chat” with Cristal… Mark Graban Oct 3, 2019 Lean Whiskey Mark and Cristal We have a new guest host for Episode #8 of Lean Whiskey. I'm joined by my friend and colleague!-->!-->!-->…
Lean: A Combination of “Why?” and “Why Not?” Mark Graban Jun 6, 2019 1 Audio When we have really sticky, complicated problems (like the widespread healthcare patient safety and quality!-->…
How Standard Should Standard Improvement Boards Be? Joseph E. Swartz Nov 14, 2018 0 Blog Guest Post by Joe Swartz: At Franciscan Health, we were struggling to create a system-wide standard for our…
“Why?” Not “Who?” Fixing Systems, Not Blaming Workers Shrikant Kalegaonkar Jan 23, 2018 6 Blog Today's post is the first contribution from Shrikant Kalegaonkar, a frequent commenter here on the blog, LinkedIn,…
A Look Back at a 2011 #LeanStartup Podcast with @EricRies and His Next Book,… Mark Graban Jun 21, 2017 0 Blog In today's post, I look back at my 2011 interview with Eric Ries about his book "The Lean Startup." I share a new…
The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System… Mark Graban Apr 10, 2017 37 Blog I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I…
My Visit to Cleveland Clinic: Seeing Leaders Engaging Staff in Meaningful… Mark Graban Jan 3, 2017 3 Audio I had a chance to visit one of their community hospitals, Hillcrest Hospital, as well as the main campus. It was a…
Exposé About Detroit Medical Center, Dirty Surgical Instruments, Dysfunction,… Mark Graban Aug 29, 2016 11 Blog A number of you emailed me about this report in the Detroit News. I grew up in Detroit and my first job was as a…
It might be too late to get “Buy In” by the time you bemoan the lack… Mark Graban Feb 9, 2016 4 Blog Another question I get thrown at me very often is something along the lines of “How do we get more buy in for…
Cleveland Clinic Improvement Model, Part 2: Problem Solving & Standardization Mark Graban Jan 20, 2016 6 Blog Yesterday, I wrote Part 1 of this post on the Cleveland Clinic Improvement Model. Part 1 covered the left hand…
Simple Mixups & How Blaming Workers Doesn’t Explain or Prevent Them Mark Graban Jan 4, 2016 4 Audio When we see a simple error, even in something as silly as sports memorabilia, we would ask "why?" or "how?" instead…
Two Recent Wrong-Site Landings & Many Wrong-Side Surgeries Mark Graban Jan 15, 2014 5 Blog In healthcare patient safety circles, there's always a lot of discussion about lessons learned from aviation…
Podcast #127 – Dr. Rick Shannon: Lean, Clinical Outcomes & Patient… Mark Graban Aug 18, 2011 2 Blog MP3 File (run time 20:19) Podcast #127 is a very special conversation with a leader and a hero of mine!-->!-->!-->!-->!-->!-->!-->…
A Great Poster in a Lean Hospital Lab – Asking Why Mark Graban Jul 13, 2011 3 Blog As a student of Dr. W. Edwards Deming's books and teachings, I'm not a big fan of slogans and posters in the…
Mini Lean Carnival Mark Graban Apr 23, 2007 0 Here is a mini "Lean Carnival" of some interesting blog posts I saw last week:Here's a nice overview of the 5 Whys…
NUMMI Tour Tale #3: The Power of Why Mark Graban Oct 27, 2005 6 Blog NUMMI Tour Tale #1: Why Fix the Escalator? NUMMI Tour Tale #2: The Power of Reynolds Wrap I think, by now, that…