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Lean Blog Interviews Podcast

Why Lean Fails to Stick — with Thomas Cox and Andre DeMerchant

Why does Lean fail to stick so often? Thomas Cox and Andre DeMerchant join me on Episode 547 to make the case that the missing precondition is psychological safety, and that it has to exist at the top...

When a Lean Leader Admits He Doesn’t Know What He’s Doing, with Gary Peterson

Gary Peterson spent almost 40 years helping O.C. Tanner build a continuous improvement culture, work that earned the company the Shingo Prize in 1999. He joins me to talk about psychological safety...

Jeff Liker, Twenty Years Later: The Ideas That Keep Showing Up

In 2006, I started this podcast. Jeff Liker was guest number 3, in August of that year. He has been back on seven more episodes since, which makes him one of the most frequent guests this show has...

Chad Diggs on Building Quality Systems, Not Heroes

Why do so many quality programs fall apart the moment the firefighter walks out the door? In this conversation, Chad Diggs talks about his new book, Below the Surface, and what it takes to...

Videos

Watch the Lean Hospitals Coach in Action — Live, Unscripted, With Your Questions

Here's something I've learned over many years of consulting: giving people advice they haven't asked...

Digital Support for a Culture of Improvement: A Reflection on Electrolux and KaiNexus

In a webinar I hosted with Sandro Casagrande from Electrolux, we reflected on the 20-year evolution...

5 Big Lean Questions with Mark Graban: Purpose, Misconceptions, and the Path Forward

Last year, my friend (and long-time fellow blogger) Tim McMahon from the A Lean Journey blog sent me...

Mark Graban on YouTube