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    Toyota article from 1997 – the “Soul” of TPS that’s hard...

    Mark Graban - 6
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    Womack & Jones at the Gemba: “Spread” and Innovation

    Mark Graban - 2
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    Reducing Interruptions – And Improving Patient Safety

    Dan Markovitz - 3
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    Quote from Seth Godin on the Scientific Method

    Mark Graban - 8
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    Ten (Mostly) Common Misconceptions About Toyota & Lean

    Mark Graban - 5
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    "McDreamy" Fights the Blame Game on "Grey’s Anatomy"

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    Lean & Collaborative Care at ThedaCare

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    UPS: Disrespect for People?

    Dan Markovitz - 11
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    Wachter is Right: Patient Safety is Not the Patient’s Job

    Mark Graban - 2
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    Hotels Give “Lean” a Bad Name??

    Mark Graban - 7
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    RN Doesn’t Follow Standardized Work, Exposes Patients to Risk of Disease

    Mark Graban - 2
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    “No Blame” Doesn’t Mean “No Accountability”

    Mark Graban - 7
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