Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Reflections on a Year of Blogging
Where It's Been What started as a "lean manufacturing" blog moved into other related areas, "lean healthcare" (which I've...
Lean Sandwich Ovens
Lincoln Foodservice to capitalize on 'toasted' craze:
Here's an article about a company that produces flow ovens for making toasted sandwiches (think Quizno's). As an...
Toyota keeps costs ‘slim’
PittsburghLIVE.comHere's an article that highlights some of Toyota's innovation and success, including a brief description of a "u-shaped cell" for a casting process, which...
Using Lean to Ship TO CHINA
Neosho Daily NewsFor a while there, Wisconsin was the hotbed of lean articles. This week, it's Missouri, and both articles are in a...
“I’ll Meet You at 2 AM….”
I keep seeing this ad on the local Dallas-area cable system, for Lewis Chevrolet in a small town, Canton TX. It's a folksy...
NPR Show Discusses The Future of U.S. Manufacturing
On Point : American Manufacturing and Jobs
Here is a 45 minute audio program from National Public Radio, discussing the future of manufacturing, focusing on...
"The Customer Is God"
tompeters!
This quote came from a frenetic Tom Peters slide deck (link above, see slide #14).
"THE CUSTOMER IS GOD AND THE MARKET DECIDES EVERYTHING."
That sounds...
La-Z-Boy changing production lines to compete with China
Neosho Daily NewsHere is a nice story from Missouri about how La-Z-Boy is converting it's plant (and others) from "batch and queue" to a...
Lean Eyes on Customer Service
Evolving Excellence: Adventures in Customer ServiceI was already thinking of blogging on customer service adventures today when I saw the post by Kevin Meyers...
‘Breaking the rice ceiling’
Battle Creek Enquirer - www.battlecreekenquirer.com
Here is an outstanding profile of Gary Convis, the President of the Toyota Georgetown (KY) plant and the highest-ranking American...
2006 Shingo Prize Winners
Reliable Plant MagazineThe latest Shingo Prize winners have been announced. Congratulations to them all! And good luck to them all! I...
Toyota Makes Fortune’s "Most Admired" List
Fortune: Most Admired Companies: SnapshotToyota is the first non-U.S. based company to make the list, in the #9 slot. The top 10 are...
