Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Hello from the UK
Hello from the Global Lean Healthcare Summit in Warwickshire, England. It is amazing how truly global this movement is, as tonight I met or...
Limited Blog Posts through June 27
Dear blog readers -- I'm going to be on the road through Wednesday June 27, not sure about internet access or time to post....
Video — Lean in the UK National Health Service
The positive ER post of the day.... here's a nice video of a news story from the UK. The physician being interviewed does...
A Fatally Broken ER
Woman dies in ER lobby as 911 refuses to helpClick here for a more positive ER story posted on the same day... a UK...
Are You Really Asking?
Here's one I came up with yesterday... having a discussion with supervisors about asking questions as leaders.There's different tones of voice and different intents,...
"Detroit is looking for a foreign villain"
'Face of Toyota' Steps Up At a Delicate Time - WSJ.com:I'm surprised that Jim Press, about to be elected to Toyota's board, would be...
Toyota Slowing Down U.S. Plant Expansion?
Report: Toyota May Slow US Plant Builds: Financial News - Yahoo! FinanceWSJ article: REDUCED SPEED Toyota's New U.S. Plan: Stop Building FactoriesToyota is...
“Decoding the DNA of the Toyota Production System” Summary
Decoding the DNA of the Toyota Production System -- HBS Working Knowledge
Here is a summary of the famous Spear/Bowen article on Toyota's "DNA." If...
Updated: China’s Manufacturing Reputation
As More Toys Are Recalled, Trail Ends in China - New York TimesPet food, toothpaste, childrens' toys.... (oh and let's not forget the recent...
What Would You Ask the UAW?
For UAW Chief, a Bid To Forestall 'Waterloo' - WSJ.comThe UAW leader for the U.S., Ron Gettelfinger was featured in today's Wall Street Journal....
Lean, No Wait ER’s
U.S. hospitals try to pick up the ER pace
You might have seen this sad case of a fatally broken ER on the news over...
Submit Questions for Upcoming Podcasts
I'm recording a few podcasts in the coming weeks and would love to include your questions.You can email me using the link in the...
