Mark Graban

Mark Graban
5770 POSTS 4559 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

My Letter to the IE Magazine

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I'm a proud member of the Institute of Industrial Engineers and their sub-organization the Society for Health Systems. I try to contribute to the...

Everyday Lean: Aluminum Foil

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snopes.com: Aluminum Foil Locking TabsHere's an interesting example of "Everyday Lean" that I never knew about. Have you ever been frustrated by pulling on...

Nice Quote

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Heard a great comment today:"Suggestions are things somebody else should do. Ideas are things that I can do."Maybe that is why Norman Bodek's books...

TWI at Energizer Battery

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IndustryWeek : Introducing Training Within IndustryOur friend Bryan Lund is featured in this interview with IndustryWeek (click here to subscribe) about the Training Within...

Laughable Customer "Service"

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I know this falls squarely into the "must be a nice life if this is what you have to complain about" category, but I'll...

LeanBlog Podcast #47 – Norman Bodek Discussing His 68th Trip to...

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Norman Bodek is once again back for episode #47 of the LeanBlog Podcast, talking about his most recent trip to Japan (his 68th trip!)....

Lean Hospitals Book Survey — Do You Have a Name for...

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As I was researching and writing my book, I conducted an online survey (non-scientific) about hospitals and their experiences with Lean methods. I am...

Reader Question: Difficult People

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Fire people who think they're entitled to run things - Jacksonville Business Journal:The linked article and question were sent by a reader who asked,...

Let the Process Experts Decide

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Leading article: Infected by political calculationThis isn't a "Lean" story, per se, but it still caught my eye. Hospital-acquired infections are a major problem...

Video Clip — Mike Micklewright as Dr. Deming

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You might remember my podcast with Mike Micklewright, "What Would Deming Say?" Here is a free video clip of his "An Evening with Dr. Deming"...

These Wounded Soldiers Need Lean To Get Their Benefits?

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Soldiers risk ruin while awaiting benefit checks I've read about this problem before... and at the risk of this turning too political, I'm going to...

Lean and Deming’s Anti-Slogan Views

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Earlier leanblog.org post and commentLast week, I posted about Deming's 14 points and I got an interesting question from a blog reader, Brian:I found...
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