Mark Graban

Mark Graban
5620 POSTS 4510 COMMENTS
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

The Book “Rivethead” and GM’s Demeaning “Quality Cat” Mascot

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I've updated and am republishing an old 2005 blog post that I wrote about a former GM assembly worker, Ben Hamper, who has some...

Just the Lean Talk — Mark Graban & Jamie Flinchbaugh Discuss...

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Listen: Here is the episode if you want to stream the audio: As I did two weeks ago, when Jamie Flinchbaugh and I talked about "Lean...

Kaizen: An Exotic Word, Common Sense Principles for Healthcare

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We're coming up on the 10th anniversary of the publication of the book that I co-authored with Joe Swartz called Healthcare Kaizen: Engaging Front-Line...

How These Credit Card Websites Illustrate Lean Mistake Proofing (or Not)

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This is an article that I originally published on LinkedIn back in 2015. Has the error proofing been improved since then, between credit card...

Discussing Our “Favorite Mistakes” — Mark Graban and Alisha Wielfaert Podcast...

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Normally, I like to be the one doing the interviewing. My latest guest on "My Favorite Mistake" was Alisha Wielfaert, who shared her "favorite...

Just the Lean Talk — Mark Graban & Jamie Flinchbaugh on...

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Listen: Here is the episode if you want to stream the audio: Jamie Flinchbaugh and I started a podcast series just over three years ago called...

A Chart is a Picture That’s Worth More Than a Thousand...

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I recently saw this article in the Washington Post: This MLB season, the ball is making everyone batty Major League Baseball has been trying to reduce...

Taylor Swift on the Inevitability of Mistakes and the Positive Outcomes...

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Since I host a podcast about mistakes ("My Favorite Mistake"), this is a topic I think about a lot. I hear about people's "favorite"...

Lean Whiskey #33: On the Road Again and In Person for...

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Listen: Here is the episode if you want to stream the audio: In Episode 33, we recognize some of the back to normal which includes Mark...

Get “The Executive Guide to Healthcare Kaizen” for Just $16 (Paperback...

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There's currently quite the discount available on Amazon at the moment for my book (co-authored with Joe Swartz) titled The Executive Guide to Healthcare...

Looking for Waste and Bad Process at the Order Grill from...

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I love the show "Portlandia" and I also love the "Toast Kaizen" video. I bet the latter is more well known and is more...

Lauren Hisey on Bridging the Gap Between People, Process, and Technology

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Scroll down for how to subscribe, transcript, and more My guest for Episode #447 of the Lean Blog Interviews Podcast is Lauren Hisey. Lauren...