Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
My Anti-Handwashing-Poster Poster
Hospital acquired infections continue to be a big problem, one that's often unsolved except for instances like Dr. Rick Shannon's work at West Penn-Allegheny...
Seth Godin Catches All Manufacturers, Unfairly, in his “Factory Thinking” Net
I really like Seth Godin's writing - his blog on marketing is one that I have followed regularly for years and his book Purple...
Dave Crenshaw, Interview with the Author of ‘The Myth of Multitasking’...
Listen:
Wow, 100 episodes of my podcast since 2006! For this episode, I'm thankful to have the author of one of my favorite books in...
Two Upcoming Lean Healthcare Books from Seattle
I'm really excited about these two books coming out later this year -- both from innovative leading lean healthcare organizations in Seattle. What's in...
Guest Post: Why is Healthcare Not Adopting Lean Fast Enough?
Mark's note: Today's guest post is from Tony Manos (bio at the end of the post):
I was talking with a hospital CEO last week...
The Article I *Wish* I Had Read about Starbucks in Yesterday’s...
For a more traditional approach to this topic, check out this alternative post, "Real Lean at Starbucks or Tayloristic Industrial Engineering?".
Below is the more...
Is it “Real Lean” at Starbucks or “Tayloristic Industrial Engineering”?
Once again, the WSJ has written about Lean at Starbucks (see my last post "Controversy over New Standardized Work at Some Starbucks Stores") in...
From Workshop Discussion at LEI – What Lean Is and What...
The last two days, I've been facilitating my LEI workshop called "Key Concepts of Lean in Healthcare."
We had a great group and had a...
A Breath of Lean Positivity – Paul Akers and FastCap
I had an amazing conversation on Saturday with Paul Akers (pictured at left), the founder and president of FastCap, a company in Washington, a...
Podcast #99 – The Entrepreneur’s Guide to Customer Development
For episode #99 of the podcast, I'm talking with the authors of the book The Entrepreneur's Guide to Customer Development: A cheat sheet to...
The CEO as 24×7 Expeditor? That’s Not Good
The traditional model of business leadership has the CEO as the most important decision maker. Generally, the higher up you go, leaders make more...
Tom Peters Asks Where the Radicals Are in Healthcare
Here's a great essay from Tom Peters, a chapter from his book The Little Big Things: 163 Ways to Pursue EXCELLENCE.
The email that was...
