Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Lean, Value & Waste: Better to be Creative than to Cheat...

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I saw this article last week in the USA Today while traveling, with the online headline "Products nipped, tucked to save." That headline makes...

Samuel Culbert on Why We Must Get Rid of Performance Reviews

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Episode #117 is a conversation with Prof. Samuel A. Culbert of the UCLA Anderson School of Management. Along with Daniel Pink, he is a...

Local News Stories About a Healthcare Value Leaders Network Visit to...

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Recently, a group of leaders from the third cohort in the Healthcare Value Leaders Network visited Mercy Medical Center in Mason City, Iowa for...

April Fool 2011: The “A3 Sensei” iPad App That Never Was

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Today, I'm happy to bring you an interview, conducted via Skype Chat, with Baka Eipuriru, inventor of a new iPad app called "A3 Sensei."  It...

Smart Error-Proofing in Fast Food: How In-N-Out Outsmarts Quiznos with Simple...

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I was in L.A. on Tuesday, and I had a little extra time on my way to the Burbank airport, which meant a rare...

Does Setting a Goal for Number of Kaizens Violate “Kaizen Spirit”?

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In discussions of "kaizen" (the Japanese word that is translated to "continuous improvement" or "change for the better"), I often hear of organizations talk...

What’s Your Role in Hospital Quality?

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I snapped this pic while visiting a hospital earlier this year. This was out in the cafeteria as part of a series of signs...

Command-and-Control Killed this Cosmonaut? Lessons for Our Organizations…

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Lean is not a "command and control" leadership and management model. The old command-and-control dynamic leads to so much poor quality and misery in...

Weekend Fun: The Management Methods, They Are a-Changin’

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Fans of Bob Dylan and Mike Rother's book Toyota Kata will appreciate this song especially:

Interview Today with Prof. Samuel Culbert – Questions on Annual Reviews?

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Today, I am recording a podcast interview with Prof. Samuel Culbert from the UCLA Anderson School of Management.  He is author of the...

An Astronaut’s Viewpoints on Systems & Patient Safety

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Today, I'm sharing a brilliant Slate.com interview: "Risky Business: James Bagian "NASA astronaut turned patient safety expert" on Being Wrong." He's actually also an...

Jim Womack on Gemba Walks, Lean Leadership, and Lessons for Healthcare

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In Episode #116 of the Lean Blog Interviews Podcast, Mark Graban talks with Jim Womack, founder and former Chairman of the Lean Enterprise Institute....
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