Mark Graban

Mark Graban
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Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

Update on Lean Hospitals, 2nd Edition – Download the New Chapter...

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Today's post is an update on the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. The...

Lean Healthcare featured on PBS Nightly Business Report

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Friday night's PBS program the Nightly Business Report had a nice feature on the use of Lean at Good Samaritan Hospital in Downer's Grove,...

Join me at a Lean Six Sigma Healthcare Event near Dallas,...

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I will be the opening keynote speaker as part of this outstanding program, co-sponsored by the Institute of Industrial Engineers and Children's Medical Center...

Podcast #130 – Greg Howell, Managing Director of the Lean Construction...

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Listen: My guest for episode #130 is Greg Howell, co-founder and managing director of the Lean Construction Institute (LCI), a non-profit organization devoted to production...

Paul O’Neill on Lean Leadership for Healthcare

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Hat tip to Dan Markovitz for pointing out this excellent post on John Toussaint's blog: "The Key Leadership Behaviors in a Lean Organization?" The...

Good News, Bad News on GM Doubling ‘Volt’ Production

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I don't often go back to write about GM, the first company I worked for out of college. Thanks to my dad who sent...

‘Moneyball’ Lessons – Listen to Your Front-Line Staff

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I loved the book  Moneyball by Michael Lewis, but I haven't seen the movie yet (I hear it's good). To me, it was a story...

Lean in Hospitals: Which Tool or Which Need?

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As people first learn about Lean, they often ask questions like "what tools or methods should we use first?" These tools include things like...

In Memoriam, Steve Jobs (1955-2011)

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My deepest sympathies to his family and those who knew him. Steve Jobs is certainly an American original and he's the Thomas Edison and...

“Management By Walking Around” vs. “Gemba Walks”

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It's important not to confuse a proper Lean "gemba walk" with the idea of "management by walking around" (MBWA).  What did the late, great...

Problems like This Should be the Focus of “Lean Government”

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The "Strong America Now" initiative has proposed there are opportunities to save $500 BILLION  a year from our U.S. federal government budget by using...

This Photo Seems Like the Definition of “Workaround”

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This picture is absolutely classic, from the great website Failblog.org. On their website, it was titled "Ultimate Laziness FAIL." Looking in the workplace, how...
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