Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean.
Mark is also a Senior Advisor to the technology company KaiNexus.
Dr. Jack Billi, University of Michigan Professor, on Applications of Lean...
Listen:
Episode #110 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School.
Here, we talk about their lean...
Cases of Technology “Solutions” Looking for a Problem?
One of my favorite of the 14 "Toyota Way" principles to discuss with hospitals, in particular, is principle #8, which says:
"Use only reliable, thoroughly...
Lean Healthcare Design Video Series – Part 3, Working Together for...
Here is Part 3 of our video discussion series about Lean Healthcare Design, featuring Miguel Burbano, an architect and Senior Vice President with The...
(Complaining About) Resistance is Futile
It's such a common complaint when any program struggles or fails in an organization. Leaders often bemoan the supposedly undeniable fact that "our people...
More Weekend Fun: Video Proof that Dwight Schrute is NOT a...
Following up on yesterday's found parody of the show The Office... As if we needed any proof that Dwight K. Schrute is NOT a...
Weekend Fun: Lean Parody of “The Office”
Here is a funny parody from some students at Notre Dame:
Nice job, including the classic misunderstandings that Lean is some sort of weight loss...
Do Good Coaches Brush Off Feedback from the Team as Whining?
I got a question via Twitter yesterday from somebody who asked how to help production operators make the case to supervisors that their kaizen...
A Chance for Learning and Mentoring in DFW – Industry and...
I want to tell you about an event I'm helping to plan for people in the DFW area. This is a small, by-invitation event,...
Lean Healthcare Comes to Hong Kong
The website HK News Watch published an article called "Hospitals take initiative to tackle long waits" that describes efforts to use Lean and kaizen...
Invest in Robots or in People? Amazon Makes the Lean Decision
I'm finally blogging about a Wall Street Journal article from just before Christmas - it's still a generally interesting topic, I think. The article...
Reminder, Monday Night – Talking at Lean Software Austin Gathering
As a former Austin resident ("Keep Austin Weird!"), I'm happy to be heading down I-35 from Fort Worth to attend the Lean Software Austin...
Sorry I Can’t Help You, Mr. Customer – It’s Against the...
It's sort of cliche' to complain about long lines at the U.S. Post Office , along with generally surly or disinterested employees.
My buddy John...
