Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
Federal Funding Ends for Malcolm Baldrige National Quality Award
I'm still looking for a published news source for this, but I learned earlier today from Paul Borawski, the CEO of the American Society...
The Lean Dentist, Revisited (and a New Video)
Updated: There's now a link to the GBMP video at the bottom of the post.
I have long admired the Lean work of Sami Bahri,...
What’s Changed in Lean Healthcare Since 2008?
It's been three years since the first edition of my book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement was published. The second...
Babies and Kittens and Monkeys, Oh My! This Improves Patient Safety?
The more I visit different hospitals, the more I tend to roll my eyes at the different signs that aim to remind staff and/or...
Free iPhone & Android App – “Lean Daily”
This is free app that's brought to you by a coalition of lean bloggers. Learn more about it or download it directly from the iTunes...
Guest Post: Searching for Participants in PhD Lean Research
Mark's Note: I'm posting this on behalf of a fellow MIT graduate because I thought you might be interested in his research and that...
Now Shipping! “Lean Hospitals,” 2nd Revised Edition (w/ 20% Off)
It's official - the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, is now shipping from...
Kaizen for Kids
Paul Akers, the President of FastCap is a great advocate for staff-driven kaizen (or improvement) ideas in the workplace. Paul and his company bring...
Honoring Our Troops with Better Service through Lean
In honor of Veterans' Day (in the U.S.) and Remembrance Day (in Canada, where I spent most of the last two weeks, often wearing...
Proof that 100% Inspection is Knot 100% Effectiv in Book Editing...
It's sometimes said (and I believe this to be true) that "100% inspection isn't 100% effective" (it seems like Dr. W. Edwards Deming might...
Dwight’s Doomsday Defect Prevention Device on “The Office”
On last Thursday's episode of The Office, Dwight Schrute installed a software system that he called an "accountability booster," aka the "doomsday device," as...
True Story: Funny Canadian Border Agent Asks About My Books
I'm back in Ontario again this week, giving three more short workshops about Healthcare Kaizen at three different hospitals (after seven hospitals in five...
