Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups.
Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award.
He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients.
Mark is also a Senior Advisor to the technology company KaiNexus.
KaiNexus Education Video #5 – Moving Beyond Suggestion Boxes
Here is the fifth in our series of short, simple Kaizen education videos from KaiNexus, a software startup where I am on the management team....
“The speed and flexibility is breathtaking” – But in a good...
There has been a lot of buzz over last Sunday's New York Times article "How the U.S. Lost Out on iPhone Work." It's good...
Your Thoughts on Recent Articles about Apple, Foxconn, and China?
This week, I've been reading and listening to a lot of articles about working conditions at the Foxconn facilities in China. These stories are...
How Paul Akers Built a Culture of Daily Improvement with 2...
Our guest for episode #136 is Paul Akers, President of FastCap and author of the book 2 Second Lean.
Here, we are talking about...
Guest Post: Is your management system the constraint in Kaizen?
Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to yesterday's post about the ThedaCare Business Performance System...
ThedaCare’s “Business Performance System” – and a 10% Target
One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry (by John Toussaint...
Lean in the Livonia Public Schools
I grew up in Livonia, Michigan, where I was fortunate to have an outstanding public school education (without the district, to my knowledge, needing...
A Vivid Example of Gaming the Numbers on “The Office”
NBC's "The Office" is often a good source for clips that illustrate the opposite of Lean thinking. Last week's episode was a continuation of...
A Nice Kaizen Example from the PACU
"Kaizen" is a Japanese word that means "change for the better" in the context of ongoing "continuous improvement." The so-called "kaizen event," a weeklong...
A Lean Lesson from Dr. Martin Luther King, Jr.
As we commemorate the Martin Luther King Jr. Day holiday, this quote caught my eye from one of Dr. King's Letters from a Birmingham...
A Lean Guy Watches Moneyball
When it first came out, I was a big fan of Michael Lewis' book Moneyball: The Art of Winning an Unfair Game about the Oakland...
Welcome to a New Sponsor: CreativeSafetySupply.com
I always like to give a brief shout out to new sponsors when I have them. I have a brand new sponsor, starting out...
