Mark Graban

As you might know from episode #290 of my podcast with Eric Ries on Monday, his new book was released on Tuesday: The Startup Way: How...

I recently blogged about a healthcare improvement job posting that had me scratching my head when the interviewing process included an process improvement exercise...

This Business Insider article caught my eye the other day: A celebrity chef who owns 26 restaurants explains why he loves when employees shoot down...

Joining me again for episode 290 is a three-time guest, Eric Ries. When we first talked, in episode 115 six years ago, his New York Times bestselling book The Lean Startup was being published. In 2012, we discussed the impact of Toyota's Taiichi Ohno on his work, in episode 142. This time, we're talking about his new book, The Startup Way.

The other day, I posted Episode #289 of the podcast, in which Kathleen Sharp and David Schoenwetter made some great points about respecting "push back"...

I'm teaching a daylong class on Lean healthcare today in San Antonio. It's something I've done twice a year for the past four years...

My guests for Episode #289 are Kathleen Sharp, MBOE, LSS MBB, now the Director of Optimization at McLeod Health, and David Schoenwetter, D.O., FACEP, a Medical Director at Geisinger Health System. They are joining me to talk about the innovative Geisinger Mobile Health Paramedic program that they developed and piloted with Lean thinking throughout. Kathleen and David will discuss why it was important to engage stakeholders in innovation, how they viewed and addressed resistance to change, why it was important to test the idea in practice, and why it was important to measure results. They also discuss their lessons learned and their challenges along the way. This WSJ article has a nice summary of the program: "Paramedics Aren't Just for Emergencies." "In the Geisinger pilot program, mobile health visits can be requested by a patient's primary-care doctor, a cardiology clinic, or after an emergency room or hospital discharge. Patients who frequently visit the ER are offered the option of being seen at home by a paramedic as an alternative to an ER visit and potential hospital admission, especially for conditions that can be treated at home if caught early." I hope you enjoy the episode. It's long, but it's an interesting case study, I believe.

Thanks to those of you who sent me this HBR article: Doctors Feel Excluded from Health Care Value Efforts Long story short... brought to you by...

In the past year or two, it seems like I have heard more about people and organizations leading Lean study trips to Japan. This...

I'm not looking for a traditional, full-time job, but a lot of job postings cross my path, as people are looking for referrals. A...

I've blogged about football before - I should say "American football," since I have many international readers. I should say I've blogged about events on the football field and the approaches of football coaches that remind me of Lean thinking. Here are a few of those thoughts from last weekend -- topics include "lack of urgency," "that's not my job," and "the process."

When I was recently considering switching from an iPhone 6S to a newer iPhone 8 Plus (or an iPhone X), I wrote this post...