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What This Hospital President Said About Lean, Respecting Staff, and Just...

Mark Graban - September 5, 2019 1

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Are Hospitals Not Getting Any Closer to Having “Just Cultures?”

Mark Graban - May 22, 2018 5

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Speaking at the 2025 Lean Solutions Summit: Why Culture Comes Before...

Mark Graban - May 14, 2025 0

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From Chaos to Clarity: How a Health System CEO Used Process...

Mark Graban - April 29, 2025 2

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Driving a Culture of Patient Safety: Lessons for Healthcare and Beyond

Mark Graban - April 28, 2025 0

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Lean Isn’t Just About Cost: Stop Putting a Stick in Your...

Mark Graban - April 24, 2025 0

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40 Years Ago: Just for the Mistake of It… New Coke!

Mark Graban - April 23, 2025 0

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Preview: Driving a Culture of Accountability – Transforming Patient Safety with...

Mark Graban - April 8, 2025 0

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Lost My iPhone in Tokyo: A Lesson in Japanese Kindness and...

Mark Graban - November 9, 2024 3

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Psychological Safety in Lean Leadership: Insights from Mike Hoseus and Toyota’s...

Mark Graban - June 19, 2024 2

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Embracing Challenges for Success: Lessons in Toyota Culture and Kaizen from...

Mark Graban - April 14, 2024 0

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Cultivating a Culture of Candor: Transforming Workplace Communication for Better Outcomes

Mark Graban - March 6, 2024 0

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Mark Graban on Reasons Why Lean Wouldn’t Always Be Easier Just Because You’re in JapanJune 6, 2025
Thanks for commenting. From my understanding, there are Japanese culture advantages and there are also challenges. I think you're right…
Mark Welch on Reasons Why Lean Wouldn’t Always Be Easier Just Because You’re in JapanJune 6, 2025
I remember from Liker and Hoseus’ book Toyota Culture that, among other cultural traits shown in a longitudinal study, two…
Mark Graban on Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)May 8, 2025
I suspect they think of control charts as a "manufacturing quality" tool, the way GM did even back in 1995…
Eric Budd on Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)May 8, 2025
Mark, Yes. That is my understanding as well. They used control chart many years ago and I believe still teach…
Mark Graban on Update on my June 17th Workshop: Improving the Way We Improve (Cincinnati)May 8, 2025
Well said, Eric. I haven't seen evidence in my travels of Toyota using Process Behavior Charts for their metrics, though.

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