Accountability in Leadership: My GM Flashback Story and the Blame Game
I've written before about Bob. He was the Plant Superintendent (the #2 in command, if you will) at the GM Livonia…
Part 2: 20 Years Ago at GM, the Quality Death Spiral Continues… With More…
Recently, I blogged about a quality catastrophe that I lived through at GM just over 20 years ago, at the…
20+ Years Ago at GM: The Quality Death Spiral of Bad Management & Blaming…
My first job out of college was as an Industrial Engineer at the General Motors Livonia Engine Plant. Blogging…
My Talk in Vegas: Leadership Lessons from Statistics and Psychology
Today, I’m giving a keynote talk at the Lean & Six Sigma World Conference being held in Las Vegas. I don’t…
The WSJ Overgeneralizes about The “Japanese Model,” Not All Companies…
Not all Japanese companies are the same. "Lean isn't easy" if you're a Japanese company. Toyota has created…
2nd Post for the Deming Institute Blog: The Failed “Livonia…
Yesterday, the W. Edwards Deming Institute published the second in my series of three posts for them: "The Failure…