At first glance, it might look like a group of adults playing make-believe in a large garage. But what’s happening at the Swiss Center for Design and Health (SCDH) in Nidau is far more serious–and far more Lean–than that. In…
My guest for Episode #342 of the podcast is Adam Ward, the author of Lean Design in Healthcare: A Journey to Improve Quality and Process of Care. Adam is an innovation process expert and independent advisor. He spent the first…
Joining me for Episode #271 is Isaac Mitchell (@IsaacMitchell), talking about Lean Design for healthcare, the Society for Health Systems, and more. Isaac is a full-time lean practitioner at East Tennessee Children’s Hospital, a lecturer at the University of Tennessee’s…
A few weeks back, USA Today published an article that made me think of some of the approaches being used by hospitals under the banner of “Lean Design.” In Lean Design efforts (see this great book), hospitals involve customers (patients…
Last week, the New York Times published a piece called “Don’t Just Talk About Change. Show It,” written by Mick Wilz, an employee at Sur-Seal, a family-owned business in Cincinnati. As part of a Lean initiative (as evidenced by their…
I was quoted / interviewed in this piece that was published by daSILVEA Architects: “Re-thinking Healthcare: Improving Patient Care through Design.” My friends Naida Grunden and Charles Hagood (co-authors of Lean-Led Hospital Design, which was just awarded the Shingo professional…
I’m in Las Vegas, speaking today to close the Lean Healthcare PowerDay event. There are many great speakers, including Dr. Richard Shannon, Dr. David Munch, and my good friend and fellow author, Naida Grunden. Click on their names to listen…
It’s been nice to see the “lean design” approach taking hold in healthcare over the past few years. I think the first book on the subject was a “manifesto” by an architect, David Chambers: Efficient Healthcare – Overcoming Broken Paradigms.…
In this article, “Go Lean in 2010: Reducing Waste in Construction,” there’s a nice description of the design process that Seattle Children’s Hospital uses to get staffed engaged in making sure new space is designed and built to support their…
Goodyear Engineered Products has introduced a universal heater hose system to help auto parts retailers and installers eliminate thousands of inventories parts while improving service. There’s an article at just-auto.com, but unfortunately a subscription is required to view the full…
I’m really excited to host and moderate the latest webinar in the KaiNexus Continuous Improvement Webinar series, which will be presented by my friend Elizabeth Chase from the City of Frisco, Texas. Elizabeth is a librarian and Material Services Manager…
Healthcare – Creating Value for Patients It’s been 20 years since To Err is Human, the seminal report from the Institute of Medicine, was released, estimating, to many people’s surprise, that almost 100,000 deaths per year in hospitals could be prevented. …
