Lean Whiskey #36: Jamie Flinchbaugh & Chris Kauzmann on Design Thinking’s Relationship to Lean Thinking

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In Episode 36, Jamie Flinchbaugh is joined by Chris Kauzmann, an Adjunct Faculty and Innovator in Residence at Lehigh University. Chris, a self-described “bottom shelf” whiskey drinker, joins Jamie to sample some Nikka Coffee Malt Whiskey and Blue Run High Rye Bourbon. 

They explore design thinking, which is both distinct from Lean but also inherently consistent. The terminology is often quite different, but the essence of the work is very similar. Removing our biases and gaining insight through genuine exploration, whether to develop a business idea or improve a process or anything else, is one such example.

Along the way, they cover many aspects of our shared experiences…the student entrepreneurs of Lehigh University that Chris supports and teaches full time, and Jamie occasionally shows up to make a contribution. 

They close by deciding which building on Lehigh University's beautiful campus they would most want to convert into a whiskey bar, although we are quite certain that no one will allow us to do this.


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's new book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of Measures of Success: React Less, Lead Better, Improve More, the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean. Mark is also a Senior Advisor to the technology company KaiNexus.

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