MIT’s Dr. Jonathan Byrnes on the Pandemic’s Supply Chain Shocks


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My guest for Episode #412 of the Lean Blog Interviews podcast is Dr. Jonathan Byrnes, the co-author of the new book Choose Your Customer: How to Compete Against the Digital Giants and Thrive. He is is a Senior Lecturer at MIT, where he has taught about supply chain management and other topics at the graduate level and in executive programs for over 30 years. 

He is Chairman and Founder of Profit Isle, an innovative profit analytics and profit acceleration SaaS software company — AND is President of Jonathan Byrnes & Co., a focused consulting company that he founded in 1976. Dr. Byrnes earned a DBA from Harvard University in 1980, and an MBA from Columbia University in 1974. 

Topics, questions, and links related to today's episode include:

You can also hear him in a “bonus” episode of the “My Favorite Mistake” podcast:

The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.

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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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