“My Favorite Mistake” Episode #9: Jonathon Hensley


I'm excited that the ninth episode of my new podcast “My Favorite Mistake” is now released!

You can listen to it and learn more via my MarkGraban.com website:

Episode #9: Jonathon Hensley on Confusing Goals With a Clear Strategy and Path for Success

My guest today is Jonathon Hensley, the CEO and Chief Creative Offer at Emerge Interactive, where he works with clients to transform business strategies, user needs and new technologies into valuable products and experiences. He is also author of the upcoming book, Alignment — and you can register to get a free digital copy here when it launches (learn how on the podcast page, linked below).

As a Lean practitioner, you will likely appreciate our discussion about how goals aren't the same thing as having a clear, aligned path forward for everybody. And even though he's not talking about Lean, Jonathon understands to need to appreciate and map the current state before moving forward with a client solution or project.

I'll post a link to each episode here on my blog on Mondays and Thursdays. I hope you find it to be interesting and thought provoking!

Thanks for listening and/or watching!


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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