Podcast #376 — Lauren Hisey on Lean, Six Sigma, and A.I.

Lauren Hisey

Joining me for Episode #376 of the podcast is Lauren Hisey, a continuous improvement coach and consultant at her firm, Lauren Hisey Consulting.

Before becoming a consultant, Lauren worked for AT&T and Nielsen in various technical and Lean Six Sigma roles. She has a BA in Political Science and Government and an MBA. Read more about Lauren via her bio.

Today, we talk about the interface and overlap between concepts like Lean, Six Sigma, and Artificial Intelligence. Why do companies need to avoid jumping to solutions, including technology solutions like Robotic Process Automation? Why does the “respect for people” principle of Lean, from Toyota, mean that we shouldn't focus on replacing people with technology?

I hope you enjoy the conversation, whether you listen or watch.

Streaming Audio Player:

Video Podcast:

For a link to this episode, refer people to www.leanblog.org/376.

Other Videos of Lauren:

Lauren's YouTube channel

Thanks for listening!


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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