Some Recent Episodes of the “Habitual Excellence” Podcast


Back in May, I shared the first episode of a podcast that I'm producing for the firm Value Capture… it's called “Habitual Excellence.”

I won't do a blog post here for each new episode, but I did want to share the recent episodes together in this post if you'd like to listen and catch up over the holiday weekend in the U.S. (or wherever you are).

  • #1: Paul O'Neill on “The Irreducible Components of Leadership Needed to Achieve Continuous Learning and Continuous Improvement”
  • #2: Ken Segel on Leadership in the Covid-19 Era
  • #3: Tony Milian on Preoccupation with Failure (High Reliability Organizations)
  • #4: Ken Segel on Theoretical Limits and Zero Harm
  • #5: Geoff Webster on Habitual Excellence
  • #6: Bill O'Rourke on Using Mr. O'Neill's “Playbook”
  • Bonus: Paul O'Neill on Dignity and Respect
  • #7: Dr. Lisa Yerian on “Patients First” at Cleveland Clinic
  • #8: Dr. Paul DeChant on Burnout and Covid-19

It's been a real honor and a pleasure to produce and host this series.

The main podcast page has information about how you can subscribe. More episodes will continue on a weekly basis.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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