Monthly Archives: April 2017
My Article on Changing How We Think About Change
As part of my partnership with Cardinal Health, they have published an article that I wrote on their "Essential Insights" blog: "Changing how we think about change: How healthcare leaders can create a progressive culture"
Podcast #278 – Tom Bouthillet, Lean in Fire Fighting (the Real Kind) and EMS
People often talk about “fire fighting” in a colloquial way. Today, my guest for episode #278 of the podcast is an actual professional fire fighter, Tom Bouthillet, who serves as Fire Captain / Paramedic for the Hilton Head Island Fire Rescue...
The United Flight 3411 Mess, Holding Individuals Accountable vs. Fixing the System [Updates]
I posted this on LinkedIn earlier today and am re-posting as a blog post to get your thoughts... and then, as I writing this, the news about the man being forcibly removed from a United Airlines flight went viral.
The Patient Pays Less, Yet the Surgeon’s Paid More
Can physician-led surgical centers provide lower out-of-pocket prices for patients, along with lower infection rates, and higher compensation for the surgeons? One surgical center in Oklahoma says so...
Signs, Signs, Everywhere Signs!
In this post, Paul Critchley writes about signs not being a good solution to most problems. Does posting a sign mean that people understand it or that it's going to be followed?
Why You Shouldn’t Call Yourself “Sensei” Or Make Others Call You That
Six Sigma and Lean Sigma has "belts." Some people in Lean call themselves a "sensei." Is that really appropriate? The term is supposed to be situational... it's a term of respect one chooses to use for another person...
Measures, Incentives, Heart Attack Mortality, Driving Safety, and Statistical Thinking
In this post, I look at the impact (or lack thereof) of targets, rankings, and incentives, when it comes to safe driving or PCI (angioplasty) procedures in a hospital cath lab. Are we improving? How do we know? How do we improve?
James Hereford – A #Lean COO from Stanford Becomes a Lean CEO at Fairview...
In today's post, I write about James Hereford, a Lean thinker and leader who is now CEO of Fairview Health Services in Minnesota. I share some links to and highlights from a past podcast with him and other blog posts with his thoughts.
Planning for Workshop(s) in Orlando – Come Join Me! Take a Quick Survey
I'm looking to offer some workshops in beautiful downtown Orlando. In this post, I describe the workshops and invite you to take a survey if you're interested in doing them here.
[April Fool] Coming Soon – 4th Revised Edition of “Lean Hospitals”
It's time for another new, revised edition of my book! The 4th edition is the fastest new edition yet, since the world is changing quickly and increasingly uncertain. Hospitals need to react now! Do something! Cut costs! Reduce costs! Slash costs!
