Monthly Archives: February 2013

John Toussaint on Shifting from White Coat Leadership

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Here is a short video clip from 2009... Dr. John Toussaint talking about the need to shift away from "White Coat Leadership" to Lean...

14, not 3, is a Magic Number for Dr. Deming and Toyota

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Those of us who grew up with "Schoolhouse Rock" will remember the song "3 is a Magic Number." Students of W. Edwards Deming know his...

The Best Time to Start Kaizen is Today, Don’t Wait Until You’re Feeling “Ready”

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I've been talking to a lot of healthcare organizations about Kaizen and continuous improvement. There are many organizations embracing the methods that Joe Swartz...

UK: Nurses Struggle to Get Their Work Done; Dissatisfaction Soars, Quality in Jeopardy?

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I recently saw this headline in the London Evening Standard: "Nurses struggle to 'get the job done' due to staff shortages and lack of...

Podcast #165 – Chris Vogel, Lean in Adminstrative Settings: Office, Financial, and Banking

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Listen: My guest for episode #165 is Chris Vogel, President & CEO of Compass Affiliates. I've met Chris before at an LEI Lean Transformation Summit...

What I’m Reading: February 5, 2013 – Pizza Lids, Patient Safety, and More

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Many of you who took my reader survey (still open and feedback welcome, prizes gone) mentioned that you liked this style of post with...

Farewell to “30 Rock” & its Six Sigma Jokes

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NBC's "30 Rock" ended its broadcast run on Thursday and the show left us with a few last Six Sigma jokes, including the "Wheel...

Rachelle Schultz, CEO of Winona Health – Driving Lean in Her Health System

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Listen: My guest for episode #164 of the Lean Blog Interviews Podcast is Rachelle Schultz, CEO of Winona Health (based in Winona, Minnesota). Rachelle was...