Monthly Archives: December 2012

Recommended Webinar on Monday: Lean in an Academic Medical Setting; U-M Health System Faces...

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If you liked my January 2011 podcast with Jack Billi, MD, from the University of Michigan Health System and Medical School, be sure to...

#LeanStartup Conference 2012 Notes – Get Out of the Building

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In his kickoff to the Lean Startup Conference, Eric Ries promised that there was so much content and so many speakers crammed into the...

BCS & College Football Coaches Poll Shenanigans – Bad Voters or Bad System?

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Some of you might not care about college football, but I'm always interested in a story about people gaming a system and what drives...

Lies, Damn Lies, and Vanity Metrics – in Policing and Healthcare

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I arrived in San Francisco yesterday for the Lean Startup conference, where I gave my 5-minute Ignite format talk on the parallels between Lean...

KaiNexus Education Video #8 — Fast Responses to Ideas

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Here is video #8 in our series of  short, simple Kaizen education videos from KaiNexus, a software startup where I am on the management team (see...

Weekend Fun: Muda and a Lack of Kaizen on “The Office”

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Here's a great clip from Thursday's episode of The Office. One of the new employees shows how he enters customer complaints into the computer...