Monthly Archives: August 2012
Looking Back – What Dr. Deming Taught the Japanese
Last week, I had a chance to see one of the "Deming Library" videos (on loan to me by Claire Crawford-Mason and ManagementWisdom.com). BTW,...
Podcast #156 – Mike Stoecklein, Memories of Working with W. Edwards Deming
Listen:
My guest for episode #156 is a friend, Mike Stoecklein, the Director of Network Operations for the Healthcare Value Network. I was able to...
Stuff I’m Reading: August 15, 2012
Picking up a feature I was doing a few months back, the backlog of stuff I've read and wanted to blog about has grown......
Counting the Ways to Solve the Counting Problem w/ Hospital Supplies
Since moving to San Antonio in May, I'm struck by what a green, pretty city this is. Pictured at left was a day last...
Free Webinar August 21 – From Suggestion Boxes to Kaizen
Free Webinar on Tuesday, August 21, 2 pm ET
I will be giving a free webinar titled:
Healthcare Kaizen: The Suggestion Box is Dead
If you can't...
Dr. Berwick’s 1989 Advice on Making Kaizen Happen in Healthcare
Last week, I blogged about the 1989 New England Journal of Medicine article by Dr. Donald M. Berwick, "Continuous Improvement as an Ideal in...
Dr. John Toussaint Says “Don’t Kill Me!”
To end the week, here's a piece by our friend John Toussaint, MD, CEO of the ThedaCare Center for Healthcare Value, that was published...
Podcast #155 – Jim Benson of Modus Cooperandi on ‘Personal Kanban’ and Setting WIP...
Joining me for episode #155 is Jim Benson, co-author of the book Personal Kanban: Mapping Work | Navigating Life. Jim is the founder of...
Updates on Japan Lean Healthcare Study Trip – November 2012
I first blogged about the possibility in March - doing a weeklong study trip to Japan with Lean Healthcare professionals, in partnership with Kaizen...
A Brave Analogy from Dr. Atul Gawande
A number of readers have sent me a link to the latest New Yorker missive from Dr. Atul Gawande (whose work I greatly admire)....
I’m Sorry, Did You Blame Me?
Hat tip to Mike S. for pointing out this HBR article "Why "I'm Sorry" Doesn't Always Translate."
The piece talks about the differences in cultural...
Dr. Donald Berwick – Ahead of his Time on Kaizen in 1989
I've blogged before about Dr. Donald M. (Don) Berwick, the founder of the Institute for Healthcare Improvement and the former administrator of the Centers...
