KaiNexus Gives People a Voice

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I was recently at a conference and the microphone struck me… it looks an awful lot like our KaiNexus logo (or I see our logo too much and my eyes are playing tricks on me).

I mentioned this to our co-founder and CEO, Greg Jacobson (listen to our podcast), and said, without pause:

“That's because KaiNexus gives people a voice” in the workplace. Brilliantly said!

Generally speaking, healthcare organizations don't listen enough to their front-line staff. Effective Kaizen or suggestion systems… or even well-run Magnet unit-based councils can get people involved in improvement in ways we haven't seen enough of.

Every patient deserves the best care and every employee deserves a great workplace, where they have a voice – they are listened to and are allowed to participate in improvement. Or, managers act as “servant leaders” to help them when staff can't do it alone…

 


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Let’s work together to build a culture of continuous improvement and psychological safety. If you're a leader looking to create lasting change—not just projects—I help organizations:

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  • Apply Lean thinking in practical, people-centered ways

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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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