Kaizen: An Exotic Word, Common Sense Principles for Healthcare
Update on the book… it is on the way from the printer to the publisher's warehouse. If you pre-order via CRCpress.com (use code FVL18 at checkout for 30% off), it will probably ship to you early next week (they fulfill to the pre-orders first). It should start shipping from Amazon (pre-order here) a few days after that! If you want to order a copy directly from me (autographed by me and Joe), click here to contact me. The book will also be available in Kindle textbook format for Kindle Fire, iPad, Mac & PC.