Monthly Archives: April 2011
Guest Post: “Soft Skills”: From Spongy to Solid
Inspired by Mark's recent posting on More Trust, Less Fear and an upcoming conference panel that I'm a part of, I thought a continuation...
New LeanHospitalsBook.com Site
I have a new website for my book, "Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction." You can check it out at www.LeanHospitalsBook.com....
Management Journal Article about Children’s Medical Center Dallas
I am happy to share, with permission, a new journal article that I co-authored with Jim Adams ("The Synthesizer"), the senior director of laboratory...
More Trust, Less Fear
As I'm going through revisions of my book, Lean Hospitals, a theme jumps out at me in Chapter 2.... it's all about trust.
The first...
Lean, Value & Waste: Better to be Creative than to Cheat Your Customers
I saw this article last week in the USA Today while traveling, with the online headline "Products nipped, tucked to save." That headline makes...
Author Interview with UCLA Professor Samuel A. Culbert, “Get Rid of the Performance Review!”
Episode #117 is a conversation with Prof. Samuel A. Culbert of the UCLA Anderson School of Management.
Along with Daniel Pink, he is a...
Local News Stories About a Healthcare Value Leaders Network Visit to N. Iowa
Recently, a group of leaders from the third cohort in the Healthcare Value Leaders Network visited Mercy Medical Center in Mason City, Iowa for...
April Fool 2011: New “A3” App Utilizes Two iPads & Virtual Sensei Technology
Today, I'm happy to bring you an interview, conducted via Skype Chat, with Baka Eipuriru, inventor of a new iPad app called "A3 Sensei."...
