Thanks to FierceHealthcare.com for publishing my guest article on the front page of their site: “How lean management helped hospitals avoid layoffs.”
The article features quotes from two of our Healthcare Value Network organizations, ThedaCare and Akron Children's Hospital, and two other outstanding hospitals, Denver Health and Avera McKennan.
You can read the full article on their site.
Despite the common allegation that lean improvement methods, based on the Toyota production system, must lead to layoffs at hospitals or health systems, the reality is quite different at several leading hospitals where lean methods are actually saving or creating jobs.
Traditionally, without or before the adoption of lean, healthcare organizations relied on layoffs and service reductions to reduce costs and attempt to balance budgets. Lean provides an alternative, where a strengthened commitment to the workforce is repaid with continuous quality improvement, better patient care, and better financial performance for the organization
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