Last year, I conducted a survey in advance of my book, Lean Hospitals. I've been a bit lax about sharing some of the results that I didn't include in the book. One question was about the use of “events” (click on the chart for a larger view).
As you can see in the results, 52.1% of hospital respondents use an “event” methodology as part or the whole of their Lean implementation approach. This seems in sync with what I see and hear talking to others — about half of hospitals are using events in some name or another.
I'm interested in doing another survey about the use of events — to collect more data points and to probe into this topic a bit more.
Please, only answer this survey if you are working in healthcare (hospital or otherwise). I'll publish results and we can have more discussion about Kaizen Events after the survey is completed.
I should have specified — one of the questions is if your organization does or does not use Kaizen Events. So, even if the answer is “no”, please visit the survey.
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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.