A Lean Perspective on Employee Shortages

0

I heard a great comment on Monday from a hospital President.

He said, quite passionately, I might be paraphrasing slightly:

“We don't have a shortage of nurses and other workers. What we have is a shortage of good management systems, like Lean.”

His point was that if hospitals, nationwide, could reduce wasted motion and wasted effort, that we'd have enough nurses. Nurses spend a very high percentage of their time on things not directly related to patient care. Imagine your assembly line shutting down because operators are leaving the line to go get their own parts and supplies. That happens all the time in hospitals, taking nurses away from patients and value added care because we don't properly support them with Lean processes.

I was reading Bob Emiliani's book “Real Lean” last night on the plane and there was a great related comment in there (again, might be paraphrasing):

If employees truly are our most important asset, why do we allow so much of their time to be consumed by wasteful activities?

Please check out my main blog page at www.leanblog.org

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.

Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.

Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus. His latest book has been released as an "in-progress" book, titled Measures of Success.

Get real time updates directly on you device, subscribe now.

Leave A Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.