Mark Graban's leanblog.org - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

A Lean Perspective on Employee Shortages

0

I heard a great comment on Monday from a hospital President.

He said, quite passionately, I might be paraphrasing slightly:

“We don't have a shortage of nurses and other workers. What we have is a shortage of good management systems, like Lean.”

His point was that if hospitals, nationwide, could reduce wasted motion and wasted effort, that we'd have enough nurses. Nurses spend a very high percentage of their time on things not directly related to patient care. Imagine your assembly line shutting down because operators are leaving the line to go get their own parts and supplies. That happens all the time in hospitals, taking nurses away from patients and value added care because we don't properly support them with Lean processes.

I was reading Bob Emiliani's book “Real Lean” last night on the plane and there was a great related comment in there (again, might be paraphrasing):

If employees truly are our most important asset, why do we allow so much of their time to be consumed by wasteful activities?

Please check out my main blog page at www.leanblog.org

The RSS feed content you are reading is copyrighted by the author, Mark Graban.

, , , on the author's copyright.

Please post a comment and join the discussion. Subscribe to get notified about posts daily or weekly.

Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is an anthology titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

Leave A Reply

Your email address will not be published.