Monthly Archives: March 2007

Dell, Wall St., and Toyota

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Goldman upgrades Dell on turnaround hopesHere's another contrast between Toyota and Dell, particularly striking in context of my recent podcast with Norman Bodek:Dell shares...

Lean Blog Podcast #21 – Norman Bodek on Building People with Lean and the...

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Listen: LeanBlog Podcast Episode #21 features our friend and frequent guest, Norman Bodek, noted lean author, consultant, and President of PCS Press. In this Podcast, we...

Why few organizations adopt…

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Ackoff Center Weblog: Why few organizations adopt systems thinkingClick on the link above for a blog post by the legendary Systems Thinker Russell Ackoff....

Is a “Rude” Customer Still Right, at Starbucks or any Setting?

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Starbucks Gossip: I know Starbucks would never allow a sign like this to be posted... One blog I follow sometimes is one run primarily for...

American Airlines and Employee Input

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NPR : American Airlines 'Insources' Maintenance Work Thanks to my friend Amber for passing this along. It's too bad that management can't empower the customer-facing...

Lean as a Learning System

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lean as a learning system hospital ward - Google SearchI hope those of you reading won't consider this to be a "healthcare only" paper....

Intro to Deming Video

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I've been doing a lot of re-reading (and some fresh reading) of the concepts of W. Edwards Deming recently. I've decided April will be...

Single-Piece Flow in Engineering

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Monday afternoon, I have the honor of being part of a meeting to discuss "Project Executio." The bosses complain that engineers in our department...

Russia: Not the Right Root Cause

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SignOnSanDiego.com > News > World -- Russia probes claims medics tied toddlers to bedsI hope nobody finds this to be too insensitive of an...

Summary: Remaking American Medicine

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Andrew Castle, a lean healthcare consultant in the UK, generously offered up this summary of the 4-part PBS documentary series. It's a long...

Lean and Green

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Global shipping must curb 'unchecked' pollution: study - Yahoo! NewsHere's yet another reason to consider keeping production close to your customers and using Lean...

LAME: Lean is Not Automation

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Here's another example of what you might call "L.A.M.E" ("Lean" As Misguidedly Executed) instead of "Lean."I received a disturbing report in my email inbox...