Lean Blog Podcast #6– Jamie Flinchbaugh, on the Role of Leadership in Lean


Here is LeanBlog Podcast #6, the second part of my discussion with Jamie Flinchbaugh, co-author of The Hitchhiker's Guide to Lean. You can find the first part of the podcast here.

In this Podcast, we talk about how leadership needs to apply the ideas of waste to reduction to their own jobs and how leaders really “lead” rather than being merely “behind” lean efforts.

MP3 File

For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.

LeanBlog Podcast #6 Show Notes and Approximate Timeline

  • 0:50 How do you teach people how to see waste? What is the role of leaders in eliminating waste?
  • 1:10 More about the “language of waste” and specific waste terminology, why is that important?
  • 2:10 How leaders can eliminate waste from their own role and your own work
  • 4:20 How can leaders get people to move to action? Does fear get in the way?
  • 4:55 “Be visible” – being visible versus being a “showman”
  • 5:10 “Great leaders ask great questions” but it's also important to make suggestions as a leader, to help drive action
  • 5:30 “The management support myth” — being “behind” lean versus being a leader
  • 6:35 Asking questions versus pointing out things to do
  • 8:30 Doing lean “with” someone versus “for” them
  • Jamie's most recent column in Assembly Magazine can be found here. Click here for an archive of Jamie's columns.

If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the “Lean Line” at (817) 993-0630 or contact me via Skype id “mgraban”. Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.


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Mark Graban is an internationally-recognized consultant, author, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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