Mark Graban's - Lean Healthcare, Lean Hospitals, Healthcare Kaizen, Lean Thinking, Lean Manufacturing, Toyota Production System

Upcoming Podcast: Jeffrey Liker


Exciting news, I'm going to record a LeanBlog Podcast interview with Dr. Jeffrey Liker, of the University of Michigan and “The Toyota Way” fame. The interview will be Friday morning, Aug 25.

Update: Here is the podcast.

If you have any burning questions that you'd like me to ask Dr. Liker on your behalf, please email me before noon EDT Thursday using the link on the left hand side of the blog (or your post your question here using the “Comments” feature) and I'll try to work your question into the discussion.

Check out my first two podcasts with Norman Bodek.

Please check out my main blog page at

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Mark Graban is an internationally-recognized consultant, author, and speaker who has worked in healthcare, manufacturing, and startups. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent book is the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus. He is currently writing his next book, tentatively titled Measures of Success.

  1. Nico Mommaerts says

    You made a typo there, the link should be, not :)

  2. Mark Graban says

    Thanks, it’s fixed. Boy, my personal defect rate has been high this week.

  3. Anonymous says


    My Question:

    I know this is not the right forum, my question goes: How do I tackle Direct phone threatenings from competitors?

    Thanks and Regards

  4. Mark Graban says

    I’m not sure how that is a lean related question or even what you mean by phone threats.

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