Park Nicollet: National Leader in Applying ‘Lean Production’ to Health Care

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Another interesting example of “lean health care”. I've had a chance to take a tour with the lean process improvement team at Osborn Medical Center here in Scottsdale, AZ. It's amazing to see lean and Toyota concepts applied outside of manufacturing, especially where it can have such a positive impact on people's lives (reducing medical errors and shortening ER visit lengths).


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Mark Graban
Mark Graban is an internationally-recognized consultant, author, and professional speaker, and podcaster with experience in healthcare, manufacturing, and startups. Mark's latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, a recipient of the Shingo Publication Award. He is also the author of Measures of Success: React Less, Lead Better, Improve More, Lean Hospitals and Healthcare Kaizen, and the anthology Practicing Lean, previous Shingo recipients. Mark is also a Senior Advisor to the technology company KaiNexus.

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