By September 26, 2016 1 Comments Read More →

Podcast #264 – Tyrone Butler on Lean, Six Sigma, ITIL & More

tyroneMy guest for Episode #264 is a friend from here in the Dallas / Fort Worth area, Tyrone Butler. He is LSS Managing Partner at his company, Butler Active Business Solutions LLC. He has a background in the Air Force, he pre-dated me at Dell Computer in the 1990s, and he’s being doing a lot of work all over the world with Lean, Six Sigma, and other methodologies for improving software and project delivery, like ITIL.

Tyrone is one of the first to hold the “Certified Executive Master Black Belt (CEMBB)” certification through Mikel J. Harry, PhD.

We first met probably back in 2010 when we were both part of a Lean group that went to visit the Toyota plant in San Antonio (which I blogged about here and here).

In this episode, he’ll share some of his experiences, including a presentation to Michael Dell, his thoughts on the combination of Lean and Six Sigma, and methods that he has seen work in software development and other settings.

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Topics for this episode:

  • How did you get introduced to Lean? And what was the context compared to Six Sigma and other methods?
  • You’ve been involved in software – what are some of the specific improvement methods that are used in software?
  • What’s the difference in leading improvement in manufacturing vs. software settings?
  • What have you learned over time about “Lean Sigma” or the combination of Lean and Six Sigma?
  • Why you “shouldn’t attempt to do any Six Sigma with Lean first.”

For earlier episodes of my podcast, visit the main Podcast page, which includes information on how to subscribe via RSS, through Android appsor via Apple iTunes.  You can also subscribe and listen via Stitcher.

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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.

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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an eBook titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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1 Comment on "Podcast #264 – Tyrone Butler on Lean, Six Sigma, ITIL & More"

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  1. Sam Selay says:

    Great Podcast. The example Tyrone shared about segregation on the packing line at Dell and the example Mark shared about segregation of medications reminds me of projects I’ve done in warehouses by segregating like items on locations or simple only allowing one item per location to reduce defects and improve flow. I also LOVE Tyrone’s passion for CI. It comes across vividly. We need more passionate people like Tyrone sounding the CI trumpet.

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