I’m happy to be partnering up again with my friend and fellow contrarian rabble-rouser Jim Benson to do a full-day workshop on Lean for knowledge work settings. It’s going to be held in San Francisco on Thursday, January 29.
Learn more and register – Save 10% using discount code “leanblog”
In the morning, Jim will enthrall you with an interactive workshop on “Personal Kanban” – he wrote the Shingo Research Award-winning book on this subject.
In the afternoon, I’ll be teaching about “Healthcare Kaizen,” but it’s really a methodology that can apply in various settings and I’ll be sharing non-healthcare examples of staff-driven continuous improvement. We’ll do a fun simulation and exercise that allows us to practice the basics of Kaizen.
We’ve taught this class together in our respective hometowns of Seattle and in San Antonio. We’ve had participants from healthcare, government, retailing, food services, software, and non-profit settings in our class.
So, now it’s time for another city that starts with “S.” Maybe San Diego next?
Actually, we’re planning on doing this class again in Boston and maybe doing a bit of a “world tour” that would be sponsored and supported by a software company. So please stay tuned.
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Mark Graban
Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.