I’m happy to be partnering up again with my friend and fellow contrarian rabble-rouser Jim Benson to do a full-day workshop on Lean for knowledge work settings. It’s going to be held in San Francisco on Thursday, January 29.
Learn more and register – Save 10% using discount code “leanblog”
In the morning, Jim will enthrall you with an interactive workshop on “Personal Kanban” – he wrote the Shingo Research Award-winning book on this subject.
In the afternoon, I’ll be teaching about “Healthcare Kaizen,” but it’s really a methodology that can apply in various settings and I’ll be sharing non-healthcare examples of staff-driven continuous improvement. We’ll do a fun simulation and exercise that allows us to practice the basics of Kaizen.
We’ve taught this class together in our respective hometowns of Seattle and in San Antonio. We’ve had participants from healthcare, government, retailing, food services, software, and non-profit settings in our class.
So, now it’s time for another city that starts with “S.” Maybe San Diego next?
Actually, we’re planning on doing this class again in Boston and maybe doing a bit of a “world tour” that would be sponsored and supported by a software company. So please stay tuned.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.