Mark Graban – Lean Startup Conference 2012

In this video, I talk about the use of Lean thinking in hospital facility design. The talk is given in the “Ignite” format, where you have five minutes and the slides automatically advance every 15 seconds on you.

Some of the themes include the parallels between “Lean Startup” thinking and “Lean Design” for hospitals. Both use an iterative design process that works to deeply understand customer needs (or those of patients and hospital staff).


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Mark Graban's passion is creating a better, safer, more cost effective healthcare system for patients and better workplaces for all. Mark is a consultant, author, and speaker in the "Lean healthcare" methodology. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. His most recent project is an book titled Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also the VP of Improvement & Innovation Services for the technology company KaiNexus.

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