In this video, I talk about the use of Lean thinking in hospital facility design. The talk is given in the “Ignite” format, where you have five minutes and the slides automatically advance every 15 seconds on you.
Some of the themes include the parallels between “Lean Startup” thinking and “Lean Design” for hospitals. Both use an iterative design process that works to deeply understand customer needs (or those of patients and hospital staff).
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.