In addition to the Healthcare Kaizen class that Joe Swartz and I are doing in Detroit on January 22 (with a 10% reader discount), we might also do a class in Orlando, immediately before or after the Society for Health Systems conference where Joe and I are presenting. Let me know if you’re interested in that.
I also have a few new things to announce, including an online class… The Lean Enterprise Institute has been experimenting with online webinar-based education (including a class by my friend Dan Markovitz). I’m happy to be doing an online “Key Concepts of Lean in Healthcare” class with them this February. I’ll be teaching the class in four 2-hour segments across two weeks, with homework to be done in between the classes. Click here or on the image below to learn more and to sign up. (UPDATE 1/30/14 — THE CLASS HAS BEEN CANCELED FOR A NUMBER OF REASONS)
Lean for Knowledge Work
Last July, I partnered with Tonianne DeMaria Barry and Jim Benson to do a “Lean for Knowledge Work” class in Seattle, where I taught a half day on Kaizen and he taught a half day on “Personal Kaizen.”
We are going to be doing two classes this March (registration details to follow):
- Phoenix – March 10, 2014
- Austin – March 12, 2014
In July, the class was attended by people in healthcare, government, education, software, and other service sectors. I’m happy to be partnering and teaching with them again.
Let me know if you want to be contacted when registration opens.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.