Monthly Archives: January 2012

A Reinforcing Loop of Kaizen and Respect

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We are going through the editing and typesetting process for our upcoming book Healthcare Kaizen this week. After not really looking at the manuscript for...

KaiNexus Education Video #5 – Moving Beyond Suggestion Boxes

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Here is the fifth in our series of short, simple Kaizen education videos  from KaiNexus, a software startup where I am on the management team....

“The speed and flexibility is breathtaking” – But in a good way?

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There has been a lot of buzz over last Sunday's New York Times article "How the U.S. Lost Out on iPhone Work." It's good...

Your Thoughts on Recent Articles about Apple, Foxconn, and China?

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This week, I've been reading and listening to a lot of articles about working conditions at the Foxconn facilities in China. These stories are...

Podcast #136 – Paul Akers, Interview About His Book ‘2 Second Lean”

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Our guest for episode #136 is Paul Akers, President of FastCap and author of the book 2 Second Lean. Here, we are talking about...

Guest Post: Is your management system the constraint in Kaizen?

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Mark's note: Today's guest post by Bart Sellers is a timely contribution to follow up to  yesterday's post about the ThedaCare Business Performance System...

ThedaCare’s “Business Performance System” – and a 10% Target

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One of the most powerful thoughts in the book On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry  (by John Toussaint...

Lean in the Livonia Public Schools

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I grew up in Livonia, Michigan, where I was fortunate to have an outstanding public school education (without the district, to my knowledge, needing...

Guest Post: Talking Lean at the Baseball Winter Meetings

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Mark's Note: Today's post is a second guest post from a new blogger, Chad Walters. His first post appeared last Friday. I was happy...

A Vivid Example of Gaming the Numbers on “The Office”

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NBC's "The Office" is often a good source for clips that illustrate the opposite of Lean thinking. Last week's episode was a continuation of...

A Nice Kaizen Example from the PACU

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"Kaizen" is a Japanese word that means "change for the better" in the context of ongoing "continuous improvement." The so-called "kaizen event," a weeklong...

A Lean Lesson from Dr. Martin Luther King, Jr.

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As we commemorate the Martin Luther King Jr. Day holiday, this quote caught my eye from one of Dr. King's Letters from a Birmingham...