Monthly Archives: October 2011
KaiNexus Education Video #2 – Focus on Processes, not People
Charity Auction Update - the total raised in the round 1 auctions = $951.37 (plus $40 in Amazon affiliate fees from people buying items...
Cost Containment is not the Primary Focus of Lean – But Costs Go Down
American hospitals are concerned (understatement!) about their future revenues as healthcare reform gets implemented. I heard one senior executive tell his staff, "We are...
World Series Defect: Wrong Pitcher
People in healthcare know that miscommunications are a major cause of errors and patient harm. There was a strange footnote to game 5 of...
Bob Emiliani’s Videos from Virginia Mason’s Visit to Wiremold in 2001
Today, I'm sharing a link to some videos our good friend Bob Emiliani has uncovered and posted on his website. Back in November 2001,...
Yes, We Need Staff Ideas – But, How to Manage Those Ideas?
It's always great to see stories in the major media outlets about engaging front-line staff in improvement ideas. Recently, we had a piece in...
Update on Lean Hospitals, 2nd Edition – Download the New Chapter 1
Today's post is an update on the 2nd revised edition of my first book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. The...
Lean Healthcare featured on PBS Nightly Business Report
Friday night's PBS program the Nightly Business Report had a nice feature on the use of Lean at Good Samaritan Hospital in Downer's Grove,...
Join me at a Lean Six Sigma Healthcare Event near Dallas, 10/24
I will be the opening keynote speaker as part of this outstanding program, co-sponsored by the Institute of Industrial Engineers and Children's Medical Center...
Podcast #130 – Greg Howell, Managing Director of the Lean Construction Institute
Listen:
My guest for episode #130 is Greg Howell, co-founder and managing director of the Lean Construction Institute (LCI), a non-profit organization devoted to production...
Paul O’Neill on Lean Leadership for Healthcare
Hat tip to Dan Markovitz for pointing out this excellent post on John Toussaint's blog: "The Key Leadership Behaviors in a Lean Organization?"
The...
Good News, Bad News on GM Doubling ‘Volt’ Production
I don't often go back to write about GM, the first company I worked for out of college. Thanks to my dad who sent...
‘Moneyball’ Lessons – Listen to Your Front-Line Staff
I loved the book Moneyball by Michael Lewis, but I haven't seen the movie yet (I hear it's good). To me, it was a story...
