We ended up doing two separate podcasts.
And, although I don’t fashion myself a “social media expert,” we did a separate discussion about blogging and using Twitter. I managed to plug our friend Matthew May’s book In Pursuit of Elegance: Why the Best Ideas Have Something Missing while managing to, I think, not mention my own book. I’m certainly not a marketing and P.R. expert!
Podcast 1: Lean Healthcare
Podcast 2: Blogging and Twitter
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.