Virginia Mason’s CEO on Health Reform

by Mark Graban on June 23, 2009 · 1 comment

Dr. Gary Kaplan, the CEO of Virginia Mason Medical Center is now part of an effort called “Health CEOS for Health Reform“. He posted a video on YouTube talking about health reform, framing some of it in a “lean” or Toyota Production System perspective.

For more on the “Virginia Mason Production System,” click here for a quick overview.



Key points:

  • Need to stop complaining and take action
  • The path to better quality and safety is the same as the path to reduced cost
  • Our system is so full of waste (non-value-added activities), need to systematically reduce and eliminate that waste
  • Policy makers should think big and get honest about what’s possible
  • Improvement is not coming from a technological arms race

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Mark Graban 2011 Smaller Virginia Masons CEO on Health Reform leanAbout LeanBlog.org: Mark Graban is a consultant, author, and speaker in the “lean healthcare” methodology, focused on improving quality and patient safety, improving access, reducing costs, and fully engaging healthcare professionals. He is also the Chief Improvement Officer for KaiNexus.


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{ 1 comment… read it below or add one }

1 Dale Hershfield June 24, 2009 at 10:49 pm

Mark, thanks for this post. In a word: leadership–critical for transformation. I think all lean practitioners should strive to be aware of C-level perspectives to provide context, align actions and provide a basis for informed dialogue and engagement.

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