The page linked to above has an essay I was invited to write about the healthcare and the Toyota Production System, for the website “ChangeThis.”
A direct link to the essay is here (in pdf format).
The publisher’s overview of the essay:
It’s well-known that the safety standards of Toyota vehicles are singularly high due to the company’s commitment to innovation and precision. But the Toyota philosophy can save your life at the hospital as well. There are over 100,000 deaths in hospitals each year as a result of systematic failure. Graban asserts that a lean manufacturing approach, like Toyota’s, is the answer to saving healthcare…and possibly your life.
Healthcare, the system, is very broken. Far too many patients are being injured and killed unnecessarily, In the essay, written for a general audience, I try to lay out the need for change and examples of how the Toyota Production System and lean mindsets can make at least some improvements.
What do you think? For updates to and further explanations of items in the essay, click on the “ChangeThis” link at the end of this post.
Check out the other essays on the ChangeThis main page including a thought provoking piece by Stanford professor Bob Sutton on “The Upside of Assholes: Is there Virtue in Bad Workplace Behavior?” His answer is “no,” as he’s the author of the book The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t.
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Now Available – The updated, expanded, and revised 3rd Edition of Mark Graban’s Shingo Research Award-Winning Book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. You can buy the book today, including signed copies from the author.